At Visual Tech Hub, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a hassle-free refund and return policy subject to the following terms:

1. Returns

• You may return unused products in their original packaging within 7 days of delivery for a refund or exchange.
• To initiate a return, please contact our customer service team at contact@visualtechhub.com to obtain a Return Merchandise Authorization (RMA) number.
• Returned products must be in resalable condition, with all original tags and packaging intact.
• Customers are responsible for return shipping costs unless the return is due to our error.
• Once we receive your return, we will inspect the items and process your refund or exchange within [number] business days.

2. Refunds

• Refunds will be issued to the original payment method used for the purchase.
• Shipping charges are non-refundable unless the return is due to our error.
• Depending on your bank or credit card company, it may take additional time for the refund to be reflected in your account.

3. Exchanges

• If you would like to exchange a product for a different size, color, or style, please contact our customer service team to arrange an exchange.
• Exchanged items will be shipped once the original item is received and inspected by our team.

4. Damaged or Defective Products

• If you receive a damaged or defective product, please contact us immediately with photos of the damage or defect.
• We will provide instructions for returning the item and will either issue a replacement or a refund, including return shipping costs.

5. Non-Returnable Items

• Certain items are not eligible for return or exchange, including but not limited to:
  • Items marked as final sale
  • Customized or personalized products
  • Clearance or discounted items

6. Cancellation Policy

• Orders can be canceled within 12 hours of placement, provided they have not already been shipped.
• To cancel an order, please contact our customer service team with your order number as soon as possible.

7. Return Address

Visual Tech Hub

55 Robert Pitt dr,
Apartment#G
Monsey, Ny 10952

If you have any questions or concerns regarding our refund and return policy, please contact our customer service team at Mobile: +1 (845) 671-2278 Hotline: +1 (845) 577-8282. We are here to assist you and ensure your shopping experience with Visual Tech Hub is enjoyable and stress-free.