Return & exchange policy within 20 days

At Visual Tech Hub, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a hassle-free refund and return policy subject to the following terms:

1. Returns

  • You may return unused products in their original packaging within 7 days of delivery for a refund or exchange.
  • To initiate a return, please contact our customer service team at to obtain a Return Merchandise Authorization (RMA) number.
  • Returned products must be in resalable condition, with all original tags and packaging intact.
  • Customers are responsible for return shipping costs unless the return is due to our error.
  • Once we receive your return, we will inspect the items and process your refund or exchange within [number] business days.

2. Refunds

  • Refunds will be issued to the original payment method used for the purchase.
  • Shipping charges are non-refundable unless the return is due to our error.
  • Depending on your bank or credit card company, it may take additional time for the refund to be reflected in your account.

3. Exchanges

  • If you would like to exchange a product for a different size, color, or style, please contact our customer service team to arrange an exchange.
  • Exchanged items will be shipped once the original item is received and inspected by our team.

4. Damaged or Defective Products

  • If you receive a damaged or defective product, please contact us immediately with photos of the damage or defect.
  • We will provide instructions for returning the item and will either issue a replacement or a refund, including return shipping costs.

5. Non-Returnable Items

  • Certain items are not eligible for return or exchange, including but not limited to:
    • Items marked as final sale
    • Customized or personalized products
    • Clearance or discounted items

6. Cancellation Policy

  • Orders can be canceled within 12 hours of placement, provided they have not already been shipped.
  • To cancel an order, please contact our customer service team with your order number as soon as possible.

7. Return Address

Visual Tech Hub

55 Robert Pitt dr,
Monsey, Ny 10952

If you have any questions or concerns regarding our refund and return policy, please contact our customer service team at Mobile: +1 (845) 671-2278 Hotline: +1 (845) 577-8282. We are here to assist you and ensure your shopping experience with Visual Tech Hub is enjoyable and stress-free.

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